Welcome to Scented Mafias. These Terms and Conditions govern your use of our website and the purchase of products from our online store.

By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

1. About Us

Scented Mafias is an online retailer specializing in perfumes and fragrance-related products.

For any questions regarding these Terms and Conditions, customers may contact us using the details provided on our website.

2. Eligibility

By using this website, you represent that:

• You are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.

• You are legally capable of entering into binding contracts.

• The information provided during registration or checkout is accurate and complete.

3. Products and Availability

We strive to ensure that all product descriptions, images, pricing, and availability information displayed on the website are accurate.

However:

• Product packaging may vary from images shown on the website.

• Minor variations in fragrance notes, packaging, or appearance may occur due to manufacturing updates.

• Availability of products is subject to stock levels.

• We reserve the right to discontinue any product at any time without prior notice.

4. Pricing

• All prices displayed on the website are in Indian Rupees (INR).

• Applicable taxes will be included or displayed during checkout as required by law.

• We reserve the right to modify prices without prior notice.

• Pricing errors may occasionally occur. In such cases, we reserve the right to cancel affected orders and issue a full refund where applicable.

5. Orders

When an order is placed:

• You will receive an order confirmation email or message.

• Order confirmation does not constitute final acceptance of the order.

• We reserve the right to accept or reject any order at our discretion.

• Orders may be cancelled in cases including but not limited to:

  • Product unavailability

  • Pricing errors

  • Suspected fraudulent activity

  • Incomplete customer information

  • Payment authorization failure

If payment has already been received for a cancelled order, an appropriate refund will be processed.

6. Payment Terms

We accept payments through authorized third-party payment gateways and approved payment methods available on our website.

By making a payment, you confirm that:

• You are authorized to use the chosen payment method.

• The payment information provided is accurate.

• The transaction complies with applicable laws and regulations.

We do not store complete payment card details, banking credentials, UPI PINs, or other sensitive payment information on our servers.

7. Shipping and Delivery

Processing Time

Orders are generally processed within the timelines communicated on the website, excluding public holidays and unforeseen circumstances.

Delivery

Delivery timelines are estimates and may vary depending on:

• Customer location

• Courier partner operations

• Weather conditions

• Government restrictions

• Other circumstances beyond our reasonable control

While we make reasonable efforts to ensure timely delivery, we cannot guarantee exact delivery dates.

Delivery Address

Customers are responsible for providing accurate shipping information. Scented Mafias shall not be responsible for delays or delivery failures caused by incorrect addresses or contact information provided by the customer.

8. Order Tracking

Where available, shipment tracking information will be provided after dispatch.

Tracking updates are generated by third-party logistics providers and may be subject to delays beyond our control.

9. Cancellation Policy

Orders may be cancelled before dispatch by contacting our support team.

Once an order has been dispatched, cancellation requests may not be accepted.

Refunds for approved cancellations will be processed using the original payment method within a reasonable timeframe.

10. Return and Refund Policy

Due to the nature of fragrance products and hygiene considerations:

• Products that have been opened, used, damaged after delivery, or altered may not be eligible for return.

• Customers should inspect products upon delivery.

Returns may be accepted only in cases such as:

• Wrong product received

• Damaged product received

• Manufacturing defects

• Missing items in shipment

To initiate a return request, customers should contact us within the period specified in our Return and Refund Policy.

Approved refunds will be processed to the original payment method within a reasonable period.

11. Intellectual Property

All content on this website, including but not limited to:

• Logos

• Brand names

• Product images

• Product descriptions

• Graphics

• Website design

• Text content

is the property of Scented Mafias or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

12. Prohibited Activities

Users agree not to:

• Use the website for unlawful purposes.

• Interfere with website security or operations.

• Attempt unauthorized access to systems or data.

• Upload malicious software or harmful content.

• Engage in fraudulent transactions.

13. Limitation of Liability

To the fullest extent permitted by law, Scented Mafias shall not be liable for:

• Indirect or consequential damages

• Loss of profits or revenue

• Delays in delivery caused by third parties

• Service interruptions beyond our control

• Customer misuse of products

Our total liability relating to any order shall not exceed the amount paid by the customer for that order.

14. Product Usage Disclaimer

Customers are advised to review ingredient information and usage instructions before using any fragrance product.

Individuals with known allergies or sensitivities should perform appropriate testing before regular use.

Scented Mafias shall not be liable for adverse reactions resulting from improper use, misuse, or failure to review product information.

15. Force Majeure

We shall not be held responsible for delays, failures, or interruptions caused by events beyond our reasonable control, including:

• Natural disasters

• Floods

• Fires

• Government actions

• Strikes

• Pandemic-related disruptions

• Transportation failures

16. Privacy

Customer information is handled in accordance with our Privacy Policy, which forms an integral part of these Terms and Conditions.

17. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time.

Updated versions will be posted on this page with a revised effective date.

Continued use of the website after updates constitutes acceptance of the revised terms.

18. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or purchase of products shall be subject to the exclusive jurisdiction of the courts located in [Your City, State].

19. Contact Information

For any questions regarding these Terms and Conditions, please contact:

Scented Mafias

Email: [your-email@example.com]

Phone: [your-phone-number]

Address: [Your Business Address]

Website: [Your Website URL]